Groupe OSI Doubles Output and 90%+ OTD with Syncrun APS Software
Industry: Machining, Welding and Assembly | Location: St-Georges de Beauce, QC | Team: 85 | Solution: Syncrun APS | Partner: Premier Tech Digital
Groupe OSI's Results with Syncrun at a Glance
| Key Metric | Before Syncrun | After Syncrun |
| On-time delivery rate | 55% | 90%+ |
| Simultaneous jobs in production | 400 | 1,000+ |
| Production volume | Baseline | Doubled in 4 years |
| Workforce headcount | 85 | 85 (unchanged) |
| Delivery date visibility | Days | Confirmed months in advance |
Table of Contents
- About Groupe OSI
- The Challenge: Manual Planning Holding Back Growth
- Why Groupe OSI Chose Premier Tech Digital
- The Solution: Syncrun APS in Action
- The Integration: A Fully Connected Ecosystem
- The Results: Transformational Outcomes
- Conclusion
- Frequently Asked Questions
Moving from Manual Scheduling to Intelligent APS-Driven Production Planning
Manual spreadsheets. Missed deadlines. A growing order book with no scalable way to plan it. That was the reality Groupe OSI faced before implementing Syncrun, Premier Tech Digital's (APS) software. As purpose-built
In four years, Groupe OSI scaled from 400 to over 1,000 simultaneous jobs in production, doubled its output, improved on-time delivery from 55% to over 90%, and did all of it without adding a single team member — an
About Groupe OSI
Groupe OSI is a Quebec-based manufacturing company founded in 1987, specialized in precision machining, welding, and assembly. Operating out of St-Georges de Beauce with a dedicated team of 85 members, Groupe OSI serves demanding industry segments including Energy, Equipment, Forestry, Mining, and Hydraulics, where component precision and on-time delivery are non-negotiable.
Committed to continuous innovation, Groupe OSI has embraced the smart digital factory model, positioning itself as a leader in intelligent, connected manufacturing in Quebec's industrial sector.
The Challenge: Manual Production Planning Holding Back Growth
Before adopting Syncrun, Groupe OSI relied entirely on manual, spreadsheet-based tools to manage production planning and scheduling. As order volume grew and job complexity increased, these tools became a critical bottleneck.
The core problems were clear and compounding:
- Poor production visibility: Planners had no reliable picture of what was happening on the floor at any given moment.
- Heavy manual effort: Maintaining schedules required constant, time-consuming manual updates that pulled planners away from higher-value work.
- Shop floor constraints ignored: Real machine availability, workforce skills, and material lead times were not adequately reflected in the plan.
- Unpredictable lead times: Customers could not be given reliable delivery dates, which directly impacted Groupe OSI's competitive positioning.
- Declining on-time delivery: With on-time delivery at 55%, the gap between customer expectations and operational reality was widening.
- Difficulty managing job complexity: Scaling from hundreds to thousands of simultaneous jobs was simply not possible with the existing approach.
Planners spent more time firefighting than optimizing. With a growing order book and no scalable planning solution in place, Groupe OSI knew that a fundamental change was necessary.
The Breaking Point: When Production Planning Spreadsheets Can No Longer Scale
The limitations of manual
Why Groupe OSI Chose Premier Tech Digital and Syncrun APS?
Selecting the right
Manufacturing expertise grounded in real operations. As a division of Premier Tech, a globally recognized industrial group with over 100 years of history, Premier Tech Digital brings deep domain knowledge of complex, high-precision production environments. This is not a technology vendor looking in from the outside. It is a manufacturer building solutions for manufacturers.
Seamless ERP integration. Syncrun connects natively with existing ERP systems, enabling automatic, real-time data exchange across the entire operation without disrupting ongoing production. For Groupe OSI, this meant no manual re-entry, no data gaps, and no operational disruption during the transition. This
Hands-on implementation and long-term support. Premier Tech Digital's dedicated implementation team and continuous support model ensured that Groupe OSI would not be left alone after go-live. The partnership extends beyond deployment into ongoing optimization and evolution.
30 years of algorithm maturity. Unlike newer entrants to the APS market, Syncrun's multi-constraint optimization engine has been continuously refined over three decades of real manufacturing deployments. This depth of algorithmic maturity delivers a level of reliability and optimization performance that newer solutions cannot replicate.
The Solution: Syncrun Production Scheduling Software (APS)
Syncrun is a cloud-based
For Groupe OSI, implementing Syncrun meant moving from reactive, manual planning to a data-driven, dynamic scheduling approach that continuously adapts to changing conditions. This transformation improved production visibility, enabled better decision-making, and supported higher on-time delivery rates by ensuring the right jobs were prioritized at the right time.
Multi-Constraint Optimization
Syncrun's scheduling engine considers every relevant production constraint at once: machine capacity, operator skill sets, material availability, setup times, cycle times, subcontracting lead times, and customer delivery commitments. The result is a schedule that reflects the real complexity of the floor, not a simplified approximation of it.
Watch these Syncrun Features videos explaining some constraints taken into account by Syncrun:
Machine Data Watch this video to see how Syncrun APS manages machine data and capacity constraints in real time.
Manufacturing Orders Watch this video to see how Syncrun APS processes and prioritizes manufacturing orders across your production schedule.
Gantt Chart Visualization Watch this video to explore how Syncrun APS visualizes your production schedule through an interactive Gantt chart.
Scenario Simulation for Confident Decision-Making
One of the most impactful capabilities Syncrun is scenario simulation. Planners can now model multiple production scenarios, evaluate their impact on delivery dates and resource utilization, and commit to a plan with confidence. This capability transformed how Groupe OSI interacts with its customers: delivery dates can now be confirmed months in advance, a level of reliability that was previously impossible.
Watch this video to see how Syncrun APS scenario simulation capabilities allow your planning team to model multiple production schedules and commit to delivery dates with confidence:
Syncrun Production Scheduling Scenario and Simulations
Dynamic Rescheduling When Disruptions Occur
When unexpected disruptions arise, whether an equipment breakdown, a material delay, or a last-minute customer order change, Syncrun enables dynamic rescheduling in real time. The system recalculates the optimal schedule automatically, minimizing the impact on all other active jobs and keeping the operation moving forward with minimal intervention from planners.
The Integration: A Fully Connected Digital Ecosystem Connecting with Syncrun APS
Syncrun does not operate in isolation at Groupe OSI. It sits at the center of a fully connected digital architecture built around four core platforms, with automated data flows ensuring that every system always operates with accurate, up-to-date information.
ERP: The Data Backbone
The Enterprise Resource Planning (ERP) system feeds Syncrun with all the critical operational data it needs to generate accurate schedules, including production orders and work orders, bills of materials (BOM) and routings, raw material inventory levels and purchase orders, customer orders and delivery commitments, workforce and resource availability, setup times and cycle times, and subcontracting orders and lead times.
APS (Syncrun): The Planning Brain
The
MES: Real-Time Shop Floor Connection
The Manufacturing Execution System (MES) captures real-time production progress from the shop floor and feeds it back to both the ERP and Syncrun. This live feedback loop enables dynamic rescheduling based on what is actually happening on the floor, not just what was planned.
BI: Performance Visibility for Management
The Business Intelligence (BI) layer receives consolidated data from the ERP, APS, and MES to provide management with actionable performance dashboards and production analytics. Every decision is supported by live, accurate data from across the operation.
The Results: Transformational Outcomes from Syncrun APS
The results Groupe OSI achieved after implementing Syncrun speak for themselves.
"Thanks to Syncrun, we increased production by 50% with the same resource levels. On-time deliveries went from 55% to over 90%." Hugues Beaudry, General Manager, Groupe OSI
Watch the video to hear why Hugues Beaudry, General Manager of Groupe OSI, chose Syncrun APS:
Over four years, Groupe OSI scaled from 400 to over 1,000 simultaneous jobs in production, doubled its total production volume, and improved on-time delivery from 55% to over 90%, a gain of 40 percentage points. Delivery dates are now confirmed months in advance, giving customers a level of reliability and confidence that has become a genuine competitive differentiator in
Most remarkably, all of this growth was achieved while keeping the workforce headcount constant at 85 team members. Syncrun enabled Groupe OSI to scale its operations through smarter planning, not by adding cost.
| Key Metric | Before Syncrun | After Syncrun |
| On-time delivery rate | 55% | 90%+ |
| Simultaneous jobs in production | 400 | 1,000+ |
| Production volume | Baseline | Doubled in 4 years |
| Workforce headcount | 85 | 85 (unchanged) |
| Delivery date visibility | Days | Confirmed months in advance |
Conclusion: Advanced Planning and Scheduling as a Strategic Advantage
For Groupe OSI, Syncrun was not a software upgrade. It was a strategic transformation. By replacing error-prone manual processes with an intelligent, constraint-aware scheduling engine, the company unlocked a level of operational predictability and scalability that spreadsheets could never deliver.
Shorter lead times, real-time visibility, dynamic rescheduling, and the ability to confirm delivery dates months in advance have changed how Groupe OSI operates and how it competes. The right
Premier Tech Digital built Syncrun for exactly this outcome: to give manufacturers the planning intelligence they need to grow confidently, deliver reliably, and compete on a level that manual processes cannot reach. Its
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Advanced Planning and Scheduling Premier Tech Digital - Watch Feature Videos: Videos, Premier Tech Digital
Q&A : Groupe OSI and Syncrun APS
They replaced manual spreadsheets with Syncrun APS, which generates capacity-aware, constraint-based schedules using real-time data. This improved visibility, prioritized the right jobs at the right time, enabled confident scenario planning, and supported dynamic rescheduling when things changed. As a result, they scaled from ~400 to 1,000+ simultaneous jobs, doubled production in four years, and improved OTD from 55% to 90%+, all with the same 85-person team.
Syncrun schedules by considering all key constraints at once: machine capacity, operator skills, material availability, setup and cycle times, subcontracting lead times, and customer commitments. Instead of a simplified plan, you get an executable schedule that reflects real-world limitations, driving predictable lead times and higher throughput.
ERP supplies the data backbone (orders, BOMs, routings, inventory, workforce, times, subcontracting). MES feeds real-time production progress. Syncrun consumes this to create optimized, constraint-aware schedules and pushes updated plans back to the ERP. BI consolidates ERP/APS/MES data for performance dashboards. Unlike an ERP production module that manages transactions, Syncrun provides the scheduling intelligence—both systems are complementary.
Planners model multiple what-if schedules, see the impact on delivery dates and resource utilization, and choose the best plan based on live constraints and data. Because simulations reflect actual machine, material, and labor realities, the selected plan yields reliable commitments that can be communicated to customers months ahead.
Syncrun performs dynamic rescheduling in real time. It automatically recalculates the optimal plan using live MES/ERP inputs, minimizing ripple effects on other jobs and keeping production moving with minimal manual intervention from planners. This reduces firefighting and protects delivery promises.
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