Customer Background

RGO is a leading company in the red meat transformation sector, specializing in the development of projects and equipment for Pork and Cattle in Brazil and South America. With over 22 years of experience, RGO has built a strong brand by focusing on all stages of the meat processing process, from slaughter to shipping. Their motto, "Understand to attend," reflects their commitment to understanding and meeting their customers' needs with personalized solutions.

Lucas Marin, a 3D Project Designer at RGO, has been pivotal in driving the company’s efficiency and technological advancements. His expertise in planning, control of production, and cost analysis has significantly contributed to RGO's operational success.

Photo 1: the plant RGO maquinas in Brasil

The Challenge

RGO was already a well-established company with a strong market presence. However, like many companies, they constantly sought ways to improve efficiency and reduce operational costs. Lucas and his team were managing processes, determining plant layouts, and creating PDFs using 2D plans. While effective, this method was time-consuming and could benefit from modernization.

Investing engineering hours for prospecting customers and projects was costly and sometimes challenging to justify. The team often faced the dilemma of whether it was worth investing hours in producing renders and content for quoting purposes without a guaranteed contract. These inefficiencies, although manageable, presented opportunities for improvement.

The Discovery

RGO's introduction to Liveline came through a tradeshow in Brazil, where Lucas's boss met Vincent Martel, General Manager at Liveline. The initial demonstration piqued their interest, and they decided to give Liveline a try. They were delighted to discover that the solution was not only effective but also incredibly easy and fast to work with.

The Transformation

Adopting Liveline has been a game-changer for RGO, significantly enhancing their operations. One of the standout features for Lucas has been the ability to manually stretch conveyors by picking and pulling on specific points. This feature, along with the ability to snap conveyors to machines automatically, has made the design process much more efficient. "We have deadlines, and Liveline works fast and easy, allowing us to meet client expectations without compromising on quality," Lucas shared.

Photo 2: RGO make a lot of custom conveyors, adapted to customer needs and specifications. This is one of the reasons why RGO like the stretch functionality so much.

Liveline has streamlined various projects and processes at RGO, saving the company from a few days to a full month of work efforts, depending on the project size. This efficiency gain is crucial for RGO, given their tight deadlines and need for quick turnarounds. With Liveline, the team can avoid involving engineering before a project is officially agreed upon, allowing the engineering team to focus on finalized projects and enhancing overall productivity.

Video 1: A massive red meat processing plant by RGO, all model using Liveline.

Liveline's ease of use is another significant benefit. Customers can quickly pick up the tool using the short video clips provided with the solution, a process that takes under 30 minutes. This minimal learning curve ensures a smooth transition and effective use of the tool.

The Future

Looking ahead, Liveline continues to shape RGO's goals and strategies. The company is now better positioned to tackle future challenges with confidence and agility. Lucas has already recommended Liveline to other factories, showcasing its benefits and efficiencies. "All our clients appreciate the 3D immersion, and we are keen on exploring Virtual Reality further to enhance our operations," Lucas added.

The positive feedback from clients has been overwhelming, and RGO is excited about the possibilities that Liveline brings to the table. The company is now planning to integrate more advanced features and explore new opportunities for growth and innovation.

Conclusion

RGO's experience with Liveline has been overwhelmingly positive, providing the company with the tools to not only streamline their existing processes but also to innovate and improve their overall productivity. The ability to quickly adapt and efficiently manage projects has been a significant advantage for RGO, allowing them to meet tight deadlines and exceed client expectations.

Lucas Marin's enthusiasm for Liveline highlights the transformative impact it has had on their operations. "When I see how fast Liveline is, it brings a sparkle to my eyes!" says Lucas Marin. "Moving blocks around with other software is too slow, it takes a lot of time, and we’re on tight deadlines—we don’t have that time!"

RGO's success story is a testament to how adopting innovative solutions like Liveline can drive efficiency, improve outcomes, and set a company on a path to continued growth and success. RGO invites other companies to learn more about Liveline and experience its transformative benefits.